Case Study: Lagardère Travel Retail

Case Study: Lagardère Travel Retail

Lagardère Travel Retail is a global retailer offering a diverse range of products and services for travelers. To enhance their customer service operations and respond quickly to changing consumer habits, Lagardère Travel Retail required a customisable and scalable, all-in-one retail solution.

Initial Challenge faced by Lagardère Travel Retail

• Stand-alone POS
• Long release cycles for new functions and features
• Lack of flexibility with an existing retail platform
• Required item stock management
• Required a robust retail solution that supports their diverse brands and international growth

Solution

• LS Central (formerly known as LS NAV Retail)
• Microsoft Dynamics 365 Business Central (formerly known as Dynamics NAV)