Case Study: Lagardère Travel Retail
Lagardère Travel Retail is a global retailer offering a diverse range of products and services for travelers. To enhance their customer service operations and respond quickly to changing consumer habits, Lagardère Travel Retail required a customisable and scalable, all-in-one retail solution.
Initial Challenge faced by Lagardère Travel Retail
- Stand-alone POS
- Long release cycles for new functions and features
- Lack of flexibility with an existing retail platform
- Required item stock management
- Required a robust retail solution that supports their diverse brands and international growth