Case Study : Waipareira

Waipareira Trust Group (Te Whanau O Waipareira Trust) provides an array of health, housing, social justice, and education support services for a generational change in the urban Maori community in New Zealand. The business decision to leverage on the tried-and-tested solution for not-for-profit was because their legacy accounting system could no longer meet the demands of Waipareira’s ever-changing operational structure.

Initial Challenge faced by Waipareira Trust

• Legacy accounting system no longer fit for purpose
• Difficulty with reconciliation and auditing process
• Inflexible set chart of accounts
• Lack of safeguards / internal control for different users

Benefits

• Ability to leverage flexible chart of accounts
• Automated reconciliation process
• Increased efficiency, decreased errors and savings on labour
• Improved auditing process
• Multiple entities
• Internal controls for different user roles

Case Study : Lagardère Travel Retail

Lagardère Travel Retail is a global retailer offering a diverse range of products and services for travellers. To enhance their customer service operations and respond quickly to changing consumer habits, Lagardère Travel Retail required a customisable and scalable, all-in-one retail solution.

Initial Challenge faced by Lagardère Travel Retail

• Stand-alone POS
• Long release cycles for new functions and features
• Lack of flexibility with an existing retail platform
• Required item stock management
• Required a robust retail solution that supports their diverse brands and international growth

Solution

• LS NAV Retail – POS
• Microsoft Dynamics NAV

Case Study : Multi Mart

Multi Mart is a retailer based in Indonesia and undergoing growth in a very competitive market. After opening a new distribution centre in Jakarta, the business recognised their existing solution could no longer support a large amount of data they needed to manage.

Multi Mart required a comprehensive retail solution that was able to perform real-time across a number of stores to enhance efficiencies and importantly, adapt to support future growth.

Initial Challenge faced by Multi Mart

• Unstable and unscalable customised database
• Lacked critical insight in real-time across multiple stores

Solution

• Microsoft Dynamics NAV
• LS NAV Retail – POS

Case Study : Apex Steel

Apex Steel is a steel and steel building product manufacturer who offers a wide variety of products and services directly to the trade and the public. The Apex Group is building a reputation of being the market leaders in the manufacture and distribution of steel and steel building products.

Initial Challenge faced by Apex Steel

• Lack of industry-specific systems in the market
• Non-integrated databases resulted in inefficiencies
• External programmer was required to generate reports

Solution

MicroChannel removed the dependency of using off-the-shelf-business system that require external programmers to compile reports. SAP Business One also gives Apex Group the ability to extract up-to-date and accurate business critical data in real time, amongst other key benefits of the solution.

Case Study : VACC

VACC (Victorian Automobile Chamber of Commerce), established in 1918, supports the growing number of automobile companies and became “The voice of the retail motor industry”. VACC’s role is to support the automotive industry by lobbying government and have proven they are not afraid to stand up and fight for the rights of small businesses and for safety on our roads. VACC support motorists and their families by campaigning strongly for flexible registration payments and the right for motorists to choose their own repairer after an accident.

Initial Challenge faced by VACC

• No single view of customers
• Lacked visibility of financial customer data outside finance department

Solution

• Microsoft Dynamics CRM

Case Study : Mega Food

Mega Food is the market-leading supplier of chilled and frozen food to over 1,500 retail and wholesale customers throughout the North Island of New Zealand. The wholesale food and distribution business was looking for a solution that integrates with their manufacturing, inventory, stock management, invoicing, and financials. Mega Food also needed to leverage big data to provide reports to plan and focus on future activities.

Initial Challenge faced by Mega Food

• Outgrown legacy accounting system
• Poor financial reporting and functionality
• Errors in invoicing procedure for the warehouse
• Lacked expiry date controls

Benefits

• Flexible reporting
• Focus on customer segments
• Faster sales orders
• Accurate pricing
• Improved control of stock management
• Increased efficiency, decreased errors and savings on labour costs
• Boosted revenue and margins

Case Study : Royal Rehab

Royal Rehab is a NSW based rehabilitation and disability support provider. Discover how Royal Rehab have eliminated the risks of their previous legacy system and gained new efficiencies across their financial and sales processes.

Initial Challenge faced by Royal Rehab

• Outdated 10 year legacy system
• Need for a modern intergative financial solution
• Requirement for donations and member management system

Solution

• Microsoft Dynamics 365 for Finance and Operations
• Microsoft Dynamics 365 for Sales
• Power BI
• MicroChannel Donations Portal

Case Study : ASP Plastic

ASP Plastic is an Australian specialist manufacturer delivering a broad range of products from its state-of-the-art facilities in Western Sydney. The company provides custom designed and made products from medical syringes and water purification equipment to packaging and munitions casings. ASP Plastics started business in 1973 and has grown to over 100 employees servicing customers in 39 countries around the world.

Initial Challenge faced by ASP Plastic

• Existing back-office applications were outdated, inflexible and unable to interface with the company’s manufacturing system
• ormer system was difficult and expensive to maintain
• A new system was required to provide a platform to support long term future growth

Solution

The implementation of SAP Business One significantly increased access to key business information, provided cost savings through interfaces linked to their manufacturing system and is able to support long term future growth.

Case Study : POCO

POCO Australia is a one-stop home solution superstore originating from Germany. POCO carries a huge range of home products (furniture, homewares, bedding, lighting, kitchen, flooring, electrical and more) with European styling at the sensational value and with excellent service.

Initial Challenge faced by POCO

• Old system unable to meet their growing needs
• Existing aged POS solution

Solution

With MicroChannel and LS NAV Retail, POCO now has a retail solution that powers their back office and store operations – an end-to-end functionality from point of sale (POS) to warehouse and finally to financial functions.

Case Study : Rondo

Rondo Building Services manufactures and supplies a wide erange of roll-formed steel products for the construction industry in Australia, New Zealand, Asia Pacific and Middle East. Rondo is an Australian Company which is further developing internationally through the development of offshore businesses with manufacturing plants in Auckland NZ, Kuala Lumpur Malaysia, Mumbai India and Christchurch NZ.

Initial Challenge faced by RONDO

• Inaccurate stock level assessments
• Limited system configuration and functionality

Solution

• Microsoft Dynamics AX by MicroChannel improved workflow between manufacturing/distribution operations and sales office as well as provide greater business intelligence and real time data.