Kickstarting Digital Transformation For Your Business
Digital transformation is not just about technology but its more of a business strategy that requires leaders to re-envision existing business models. It also involves embracing alternative ways to bring people, data and business processes together to create more value for customers as well as to capture new business opportunities.
The goal of digital transformation is to assist organisations in adapting to current challenges and be resilient against future crisis and competition. Organisations that stay relevant with new technologies are the ones that can successfully navigate a challenging economy.
Dynamics 365 to kickstart digital transformation
Microsoft Dynamics 365 is Microsoft’s suite of cloud-based applications that covers end-to-end functionalities of a business. Dynamics 365 applications can be used as a standalone or together for a unified experience across an organisation. Dynamics 365 works seamlessly alongside other Microsoft products like Office 365 and Power BI for better productivity, collaboration, and automation.
Key areas in digital transformation:
- Engage customers, suppliers & vendors
- Empower employees
- Optimize operations
- Transform or innovate products and/or services
Build personalised experiences across all customer touch-points with access to customers’ historical data in one single platform. Provide better customer support with a complete view of customer data and actionable insights to guide every interaction.
Provide employees with proven processes, familiar tools, and quick guides to execute their tasks efficiently. Dynamics 365 cloud-based applications provide employees with workplace flexibility – so salespeople can access crucial tasks while on the go.
Accelerate the speed of doing business, improve service levels and reduce cost with insights powered by artificial intelligence(AI) and machine learning(ML). Reduce reliance on IT teams to generate reports, or to perform queries. Reports can be generated with a few clicks to make faster data-driven business decisions.
Utilise data from the Dynamics 365 to proactively analyse and forecast demand. Shift from reactive to proactive approaches with the ability to foresee challenges.
Kickstart your Microsoft Dynamics 365 journey with MicroChannel. Speak to us for a no-obligation consultation.
SAP Business One is an affordable Enterprise Resource Planning (ERP) software designed for small to midsize businesses. As a business management solution, SAP B1 streamlines business processes, provides real-time information, and help boost overall business performance. The solution covers finance, sales, customer relationship, purchasing, procurement, inventory and manufacturing in one centralised system, enabling accurate and precise information retrieval that assist in reporting, forecasting and analysis.