MicroChannel

Microsoft Dynamics 365
for Customer Service

Try Dynamics 365 for Free

Microsoft Dynamics 365 for Customer Service

Earn Loyalty with Personalised Customer Service

Dynamics 365 for Customer Service enables 360-degree view of every customer’s journey that allow agents to anticipate and personalise every interaction with the customer.

Customer Engagement

Customer Engagement

Engage with customers anytime on any channel and device.

Personalised Service

Deliver Personalised Service

Intelligent processes guide customer service agent to the right action every time.

Learn From Every Interaction

Learn From Every Interaction

Constant improvements by relying on data and intelligence.

Modern Adaptable Platform

Modern Adaptable Platform

Dynamics 365 is an application that is easy to tailor, extend and connect with other apps and services.


Dynamics 365 for Customer Service Empowers Agents

Create effortless support experiences by making it easier for both your customers and sales agents with self-service portals, community platforms and social channels with Dynamics 365 for Customer Service. Leverage on artificial intelligence and resolve issues with predictive care.


dynamics 365 for customer service

Dynamics 365 for Customer Service Free Trial

Try out the Dynamics 365 for Customer Service with the free trial. Take it on a test drive at your own pace, with no obligations. This is a fully functional system with demo data so you can experience the solution at its best.
Sign up for a 30-day free trial.


Start Your Free Trial

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