MicroChannel

MICROSOFT DYNAMICS CRM

Microsoft Dynamics CRM by MicroChannel, a Gold Certified CRM Microsoft partner, can empower your organisation with a business solution that enables you to market smarter, sell effectively and provide customer service seamlessly. CRM can help to reduce cost and increase profitability by organising and automating business processes that nurture customer relationships and satisfaction across all interactions.

Read Case Study

  • Home
  • Microsoft Dynamics CRM

Microsoft Dynamics CRM

Benefits of Microsoft Dynamics CRM

SALES

CRM gives salespeople a single view of the customer, all sales activities, marketing campaigns and customer insights; thus automate sales processes, marketing initiatives and service management. The CRM provides information and insights that salespeople need to seal deals anywhere, anytime.

CUSTOMER SERVICE

Microsoft Dynamics CRM enables organisations to deepen customer loyalty by providing personalised, proactive and predictive experiences across all channels. Customer team is empowered with a unified experience, enabling them to manage customer’s expectations effortlessly.

MARKETING

Microsoft Dynamics CRM enables organisations to deepen customer loyalty by providing personalised, proactive and predictive experiences across all channels. Customer team is empowered with a unified experience, enabling them to manage customer’s expectations effortlessly. MicroChannel’s in-house marketing automation team, Engage Digital, can assist to create a marketing automation strategy

SOCIAL INSIGHTS

Powerful social tools in the hands of your sales, marketing and service teams enable to gain insight into how people feel about your business, and to proactively connect with customers, fans and critics. The social analytics give you more insight and interactive analytics with richer data to gain true understanding of your customer.

Why choose CRM from MicroChannel

Experience across different industries

The team is equipped with varied implementations for different industries, providing a wealth of capabilities and expertise to deliver the best possible outcomes to you.

Multi-Country Project Capability

MicroChannel has the capability to manage projects across different countries, leveraging on our network of strategic alliances.

Backed by Australian-owned Corporation

Leveraging on the experience of its 20-year-old parent company, MicroChannel offers the same level of expertise and superior solutions.


CRM CASE STUDY

Amongst our list of satisfied CRM customers include VACC (Victorian Automobile Chamber of Commerce) who has benefitted from the implementation of Microsoft Dynamics CRM.

Read the Case Study

Contact Us

SAP Business One location

100 Beach Road,
#14-01 Shaw Tower,
Singapore, 189702

SAP Business One contact number

+65 6294 9600