Privacy Policy

Privacy Policy

MicroChannel is a company registered in the Republic of Singapore (UEN 200202867G) with principal place of business at 100, BEACH ROAD, #14-01, SHAW TOWERS, SINGAPORE 189702.

MicroChannel and its related companies collect, use and disclose Personal Data (as defined below) to provide, and keep you informed of, our services and products and to meet the needs and requirements of our activities with customers, suppliers, business partners, and prospects.

This Privacy Policy provides information about MicroChannel’s policy and responsibility in relation to the collection, use and disclosure of Personal Data.

By using this Web site, or as a customer of our products and services and continuing to access this Web site, you signify that you have read and understood this Privacy Policy and you consent to the terms of this Privacy Policy for the use and treatment of Personal Data.

MicroChannel and our related companies are committed to protecting Personal Data. The people and organisations working with and for MicroChannel are required to be familiar with, and to comply with the obligations set out in this Privacy Policy.

Personal Data means data about any individual whether true or not, who can be identified from that data, when provided to us or when we are given access to that data, as defined under the Personal Data Protection Act (2012) Singapore.

We will take all reasonable steps to ensure any changes to our Privacy Policy are brought to your attention by posting any changes prominently on our web site for a reasonable period of time. Please check our website www.microchannel.asia for the latest current version of our Privacy Policy.

What Personal Data is collected?

The Personal Data MicroChannel collects includes, but is not limited to:

Personal Data for employment, customer and marketing purposes such as full name, postal address, phone and fax numbers and email addresses.

Personal Data relating to a person’s business or professional capacity position, organisation, postal address, phone and fax numbers and email addresses.

Transactional information such as credit card details or bank details.

Personal Data for Human Resources, Finance and general entity administration purposes for employees and contractors.

Personal Data for the purpose of organising, inviting and holding events.

How does MicroChannel collect Personal Data?

Directly from the person and/or the company they represent that we are interacting or engaging with to provide information, services, materials and resources, employment opportunities or company information. This information may be collected in hard copy forms, or online or by email, post, facsimile, face to face, over the phone or through our reseller partners and suppliers channels.

Information supplied in response to inquiries made to external parties in order to provide information, advice, services, materials and resources, employment opportunities or company information, including for example credit checks, and reference checks for employment and Information that is publicly available.

MicroChannel makes limited use of cookies on external websites. Cookies are used to provide information on our product offerings through content networks across the internet, and to track users’ interaction with our website and to personalise users’ experience on our website. You have the option to disable cookies by turning them off in your Internet browser.

MicroChannel may use tracking technologies and may record information such as Internet domain and host names; Internet protocol (IP) addresses; browser software and operating system types; clickstream patterns; and dates and times that our site is accessed.

Cookies and other tracking technologies are used to allows us to improve our Web site and to optimise your Web experience. By continuing to use MicroChannel’s Web site, you agree to our use of Cookies. You may refuse to accept cookies by changing the settings of your Internet browser. If you do not want cookies to be placed on your device, you may be able control this through your browser’s settings, please Refer to your browser’s guide on how to turn off or delete cookies.

MicroChannel may analyse information that does not contain Personal Data for trends and statistics.

Storage and security

All commercially standard, reasonable steps are taken to maintain the security of all Personal Data collected, and to protect it from unauthorised disclosures.

Information in hard copy format is stored in secure offices with industry standard security swipe passes, lock and key cabinets or rooms, and password protected facilities and equipment.

Information in electronic format is stored on our secure servers or in accredited systems that meet industry standard security and privacy standards.

Use of Personal Data

MicroChannel will not sell, rent or lease Personal Data to third parties. Personal Data will not be distributed, shared or passed on to any third party unless consent has been granted by the individual or organisation, or MicroChannel is required to do so by law.

MicroChannel uses this information to provide MicroChannel services to customers, to market our services and brand to the industry and to potential customers, recruit employees, and support productive working relationships with our employees, and to engage with our business partners, suppliers and third party service providers.

We may share Personal Data with MicroChannel’s related companies or to third parties such as our vendors or suppliers, who supply us the goods or services we provide to our customers, our clients and their operations (who may be located overseas) or our professional advisers, where permitted by the Privacy Act.

How to access, change or correct your Personal Data, or make a complaint?

MicroChannel remains accountable for the limited Personal Data we collect and we remain transparent about our use of Personal Data, and, we strive to maintain the accuracy and quality of this information.

MicroChannel is committed to supporting all current initiatives to preserve individual rights to privacy on the Internet. Protecting privacy online is an evolving area, and while we cannot guarantee a fail safe system, MicroChannel is constantly developing our Internet presence and service to meet the demands of securing the privacy of Personal Data.

If you wish to access, correct or remove the Personal Data we hold, please contact MicroChannel via sg.information@microchannel.com.sg with “Privacy Request” in the subject line, or by Phone: +65 6294 9600.

If you have any comments or questions regarding our MicroChannel’s Online Privacy Policy, please contact us at sg.information@microchannel.com.sg, with “Privacy Policy” in the subject line and we will address any issue to the best of our abilities as soon as possible.

You may use these contact details to notify us of a privacy complaint if you think we have failed to comply with our obligations under the PDPA. If a complaint is made, it will be treated with urgent priority and fully assessed in a timely manner, and any breach discovered will be rectified, as soon as practicable and possible. All complaints received will feed directly into our ongoing review and enhancement of privacy practice and procedures.

MicroChannel’s Related Companies:

AUSTRALIA

MicroChannel Services Pty Limited ACN 087 628 420

MicroChannel Hosting Pty Limited ACN 151 423 068

Enabling Pty Ltd ACN 611 128 431

Engage Digital Services Pty Ltd ACN 135 412 369

MicroChannel Singapore Pte. Ltd., Singapore

PT Microchannel Indonesia Operations, Indonesia